IT Business Analyst

Business Analyst 

Duration: 6 months (initial), opportunity for 12 months extension

Daily Rate: £550 per day (Inside IR35)

Location: Hybrid, 1 day a week in London and/or Manchester

Our client is looking for an IT Business Analyst with 5-7 years relevant experience to join their team. The ideal candidate will have a proven track record supporting pilot / MVP initiatives that scale into full-solution deployments. Strong expertise in Agile / Hybrid project management and a solid understanding of asset serialisation technologies, smart devices, IoT networks, and both cloud-based and on-premises systems are essential. Prior experience in the supply chain and transportation industries is highly desirable.

Purpose of the role:

To understand business requirements, processes, identify business technology and/or process, and information opportunities whilst working with business and Technology Services managers to develop, implement and maintain solutions which deliver business value within agreed timelines and budgets.

Key Accountabilities:

• Elicits, analyses, and documents requirements (business, functional, and non-functional)
• Works with key stakeholders to prioritize requirements most beneficial to the business
• Ensures compliance with Global Technology Services strategies, enterprise architecture, and best practices as well as all relevant local/regional/global governmental regulations
• Reinforce the project goals and objectives to prevent scope creep/gold plating
• Recommends solution options which directly impact the success of a project or initiative
• Effectively communicates with business stakeholders, project managers, product owners, systems analysts, developers, and quality assurance analysts to ensure requirements are clearly stated, buildable, and testable
• Oversees the successful completion of User Acceptance Testing, tracking testing progress and defect resolution

Experiences:

• 5-7 years business analysis experience
• Experience within an IT focussed role
• Waterfall, Hybrid, and Agile methodologies
• Software delivery lifecycle
• Proven success in improving the customer experience
• Working within a matrix structure
• Working remotely with globally scattered users and teams
• Experience influencing others with limited/no direct authority

Skills and Knowledge:

Relationship Management

• Use facilitation skills to encourage participation from all attendees
• Influence others to drive decisions and actions
• Use active listening skills to understand “real” issues/needs and build trust
• Leverage negotiation and conflict management skills reach agreements

Strong Analytical and Critical Thinking

• Ability to put the pieces together
• Inspire others to think creatively and identify innovative solutions
• Leverage holistic view of people, processes, and technology
• Use a structured approach to problem solving

Effective Communication

• Demonstrate well prepared, stakeholder-focused written communications
• Adapt communication styles to the needs of the situation and the individual/audience
• Ensure comprehension of new concepts (lead demos, trainings, informal communications)
• Help others make the best decision based on appropriate criteria, such as: business need, opportunities, risk, compliance, and ability to achieve the desired outcome
• Present complex concepts in understandable terms to all levels in the organisation

Comfortable with Change and Ambiguity

• Adapt to and embrace changing situations as an opportunity, rather than an obstacle
• Demonstrate an ability to learn quickly and willingly

Other Key Skills

• Foster a collaborative working environment
• Leverage an understanding of the organization to identify the most effective means of implementing a change

Technical and Application Knowledge

• Cloud computing concepts
• Understanding of EDI and API concepts
• Understanding of Web, Mobile, and IoT concepts