Supply Chain Lead

Morson Talent are currently recruiting for a Supply Chain Lead based at RAF Leeming. 

The Post Holder will be responsible for the management of the Hawk Qatar Supply Chain in the UK (Samlesbury, RAF Leeming & Brough). 

As the Qatar Managed Assets Controller, the Post Holder is responsible to the Head of Maintenance. This includes leading and managing the strategic, operational and financial outputs from definition, planning and delivery of the supply chain service for the QAF Hawk availability service, to meet both customer and business requirements.  The Post Holder will be responsible for ensuring that sufficient parts are forecasted, contracted, procured, repaired, manufactured, stored and transported to the relevant cost, time and quality. Hence, enabling the company to achieve the supply performance measures required as part of the Support Solution.

The key aspect of this role will focus on the delivery of the “Supply Services” as part of the QAF Hawk availability service, operating closely with and providing expert leadership to other functional areas, ensuring that the supply chain service delivered is fit for purpose.  The successful delivery of the supply chain service is one of the most important elements of the availability service and is critical to contract success.

The Post Holder will ensure that all aspects of the supply chain service are fully defined to maintain customer requirements, these should be achieved in accordance with all business and commercial criteria, as well as company policies and procedures.  In doing so, the Post Holder will develop and maintain plans and budgets which will deliver to customer and business needs. These plans should ensure that all elements are consistent with overall programme needs, and that specific deadlines and milestones are agreed and communicated to all parties involved.

The Post Holder will lead, control and monitor the supply chain service so that it is delivered to the agreed time, cost and quality requirements. These aspects should be regularly reviewed and reported on progress and, where necessary, intervention should take place to resolve issues which threaten delivery. 

To achieve this, it will be necessary to ensure that the project adheres to all policies and procedures, and that they are carried out in such a way as to minimise risk and maximise opportunities.

The Post Holder will need to manage the supply chain service to ensure that it achieves its objectives, especially assigned relationships with major suppliers and sub-contractors, to ensure all items are delivered and that issues are addressed.  To undertake this role, the Post Holder will need to ensure the team possesses the required resources and capabilities to effectively 

deliver in line with all requirements and that staff are led, developed and motivated to ensure they are aware of and capable of meeting their accountabilities. 

The role requires the application of project management skills covering the entire project lifecycle.  The Post Holder is to lead the supply chain activity by ensuring all support is received through direct and indirect management of the team in the delivery of supply chain service.  In the availability contracting role, a significant aspect of the job will be the management of interfaces between the UK Supply Chain Hub and the line at RAF Leeming.

The Post Holder will be responsible for the application and compliance to the Operational Framework, PM functional processes, including LCM and on all projects and tasks. Specifically planning, monitoring and control; risk and opportunity management, performance management and Life Cycle Management and Contract Reviews

Core Activity

• Discharging the governance across the Organisation that is required by the role to ensure compliance with the requirements of the applicable Regulatory Framework.
• Confirm that all materiel is delivered within approved standards and is correctly recorded  by ensuring:

All documentation is maintained in accordance with the requirements of the Approved Maintenance Programme for all aircraft components.

The Quality Management System is effective both in its management and application across the contracted Supplier organisations.

The execution of an effective Supplier management policy to assure adherence to Regulatory standards and Customer specified release to service certification requirements is maintained.

• The establishment of an appropriate document management and maintenance data recording and retention system for the statutory period.
• The safety management system is deployed and managed within the organisation in accordance with the relevant standard (including a maintenance error reporting system and mandatory occurrence reporting system).
• Ensure that the Continuing Airworthiness Management Organisation is informed of any condition of an aircraft component which could impact safety.
• Ensure that the Supply Chain Organisation has adequate provision of SQEP, facilities (including Office and Storage), technical information and material and there is a clear alignment of operational demand to supply delivery.
• Ensure that all staff are adequately trained and are assessed and approved as competent to undertake the work assigned to them.
• Ensure that procedures are established and communicated to:

Maintain compliance with applicable regulatory bodies and AM&S Function requirements.

Maintaining Continuing Airworthiness standards.

The Operations Manager whenever deficiencies emerge which require their attention in respect of finance and/ or the acceptability of standards.

Act as the primary point of contact for all aspects of supply chain performance on Hawk

Key Accountabilities

• Performance indicators – Ensure the effective leadership of Supply Chain activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Responsible for: management reviews; the assessment of escalated issues for impact on Continuing Airworthiness, Maintenance and business operational performance. Responsibilities also include generating effective resolution, or sponsoring escalation to senior management of significant issues affecting airworthiness risk and operational performance, as appropriate.
• Completion of activities – Responsible for all Supply Chain activities by ensuring appropriate documentation and records are maintained on relevant systems (IT / paper based). This includes ensuring that all Supply Chain activities for which the client are responsible are performed by suitably qualified, experienced personnel (SQEP) who are suitably authorised. Lead the integration of Supply Chain activity within the business and in particular the engagement of key stakeholders at all stages of the process. 

• Procedure/standards – Lead Supply Chain’s compliance with the applicable regulatory expositions and its associated procedures and standards, and any other applicable company procedures and standards. Drive and implement change to improve operational performance without compromising regulatory, corporate or legal compliance.
• Safety Management System – Lead the application of the AM&S Safety Exposition and supporting project SMS covering Human Factors, Error Management, Risk Management and Safety Assurance within Supply Chain, together with the proactive analysis, mitigation and management of operational risks.
• Management System Assurance – Ensure all Supply Chain activities are compliant with the AM&S Functional Framework and expositions. Ensure Process Confirmations and independent assurance audits are supported by Supply Chain personnel. Manage audit findings in a timely and appropriate manner and provide compliance and performance information into the relevant reviews. Generate, deliver and implement effective improvements to overcome any non-compliance and monitor effectiveness of the Supply Chain operation.
• Statutory / Regulatory & Legislative requirements – Able to demonstrate a detailed understanding and application of the relevant Continuing Airworthiness and Maintenance Regulatory framework, and ensure any Regulatory-driven changes are implemented. Lead Supply Chain’s compliance with all other requirements, e.g. ITAR, EaPW, ISO, etc.

Contractual Requirements – Lead compliance with all applicable contractual requirements, e.g. through support to contract reviews, and ensure communication and implementation of any changes into Supply Chain activities, as appropriate.

Qualifications

• Requires knowledge of a Continuing Airworthiness Organisation (CAO), Supply Chain operations tools and techniques, protocols and procedures. Continuous improvement, capability development and sustainment are also an integral part of the role.
• Has stakeholder management skills and maintains relationships throughout the CAO and SC (e.g. Maintenance, Engineering, Procurement and Finance).  These relationships also extend to customer, partner & supplier organisations.
• Requires an understanding of how the client operates and how the role fits within this.  The ability to set direction and manage change accordance to internal and external factors.
• Understands how to capture requirements and interpret these in order to set realistic plans and targets and have the ability to manage change to these plans and targets.
• Good Project Management skills across LCM, planning, budget control, risk and opportunity management, communications.
• Leadership and management skills are required to manage and integrate the various teams within the CAO and Supply Chain.
• This person would be seen as an expert in the field of all elements of the supply chain and seen by the wider business as an SME. They must also be able to define the processes, propose improvements and manage those improvements in the day to day running of the operation.
• Requires excellent analysis and planning skills along with excellent relationship building and problem solving skills, able to use appropriate IT systems.
• Human factors and E&PW course
• UK Driving licence
• MBA/Degree in Supply Chain Management/Logistics is desirable