Receptionist

Job Description:

We are seeking a professional and approachable Receptionist to be the welcoming face of our organization. In this key front-of-house role, you will greet and assist visitors, clients, and guests, while efficiently handling incoming phone calls, emails, and general inquiries. Responsibilities include receiving and sorting mail and packages, maintaining a clean and organized reception area, and supporting Facilities-related administrative tasks as directed by the Site Facilities Manager. You will ensure all visitors adhere to client security protocols for site access. The ideal candidate will have prior experience in a receptionist or customer service position, with excellent communication skills, proficiency in Microsoft Office Suite, and the ability to stay calm and professional under pressure. Strong organizational abilities, attention to detail, and a confident, customer-focused attitude are essential. Familiarity with office equipment and scheduling software is a plus.

Key Responsibilities:

• Greet and welcome visitors, clients, and guests from
• Answer and manage incoming phone calls, emails, and general inquiries
• Receive and sort mail and packages
• Maintain a clean and organized reception area
• Assist with Facilities-administrative tasks as needed and directed by Site FM
• Ensure Client’s security protocols are followed for visitor access

Qualifications:

• Previous experience in a receptionist or customer service role
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite
• Strong organizational and multitasking abilities
• Professional appearance and demeanor
• Ability to remain calm under pressure

Skills:

• Exceptional interpersonal skills
• Attention to detail
• Problem-solving abilities
• Basic knowledge of office equipment
• Familiarity with scheduling software is a plus

Contract Type:

Full Time hours, Temporary until 4th July