Community Liaison Officer

Our client Scottish Power Renewables are currently recruiting for Community Liaison Officer to join the team on a contract basis based in Lowestoft.

It would be a contract role initially until the end of the year but will be extended and long term.

Scope of the role
To support the East Anglia TWO Windfarm project with community engagement during construction of the onshore works.
The core aspects of this role will be:

• Implement the community engagement strategy as set out in the Code of Construction Practice (CoCP)
• Maintain a record of all communication with community members
• Answer requests from the public and community for information about the projects.
• Maintain the complaints procedure with monthly reporting and feedback to ensure issues are resolved in a timely and appropriate manner
• Maintain procedure for responding to situations efficiently and effectively and liaise and discuss actions/issues for resolution with the relevant teams
• Build working relationships with community groups.
• Facilitate and co-ordinate public information events as and when required.
• Working closely with the appointed contractors carrying out onshore works and review their programme of works to assess the likelihood of community concerns, identify solutions and take responsibility for ensuring these are in place

Communication tools will be made available to the Community Engagement Officer. These will include:
•TheSPR East Anglia project website
•TheSPR East Anglia Offshore Wind Community Newsletter
•Tractivity database of website registered stakeholders and identified local community stakeholders
•Landowner contact database as provided by SPR Land Agents.
The CLO will also be expected to familiarise him or herself with:
•The Development Consent Order and Environmental Statement for East Anglia TWO
•The Code of Construction Practice (CoCP)
•The Required Discharge Documents (RDDs)

Minimum Criteria
•A humanities degree in English, History, Psychology, Marketing or Media
•Excellent communication and presentational skills across a variety of media and the ability to meet deadlines, with relevant communications experience
•Proven track record of event management
•The ability to work as part of a team and to organise other teams to assist with community liaison.
•Self-motivated and able to work independently
•Excellent IT and social marketing skills
•Local to East Anglia
•Full UK driving licence