Operations Manager

We are recruiting on behalf of a leading real estate services firm based in Edinburgh for the position of Centre Facilities Manager .

As a Facilities Manager, you will lead and manage a dedicated team, acting as an advisor to identify business opportunities, drive performance, and maintain high standards of facilities management.

 This role requires a balance of commercial awareness and a focus on delivering exceptional client satisfaction.

Key Responsibilities:

• Identify and act on business opportunities, support tenders/pitches, and build strong client relationships.
• Oversee the CAFM system, ensure legal compliance across properties, and manage day-to-day site issues.
• Handle client complaints, ensure effective incident management plans, and monitor contractor performance.
• Ensure compliance with Health & Safety regulations and manage the performance and development of direct reports.
• Assist with managing service charge budgets, ensure accurate invoicing, and oversee debt recovery.
• Maintain sustainability data and support continuous improvement initiatives.

Core Knowledge & Experience:

• A minimum of 3 years’ experience in a Facilities Management role.
• Proven ability to build strong client relationships and drive business development.
• Familiarity with Health & Safety regulations and experience with IT systems relevant to facilities management.

Skills & Qualities:

• Solution-focused and proactive, with excellent communication and leadership abilities.

If you’re an experienced Facilities Manager looking for a new challenge in Edinburgh, apply now !