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Location:Manchester×Contract type:Contract×Sector:Professional Services× Clear filters

2 jobs

Change Team Manager

  • Greater Manchester, England
  • Contract
  • £16.94 - 16.94 per hour
  • Professional Services
  • Customer Service

Operational Change Manager

  • Manchester, Greater Manchester, England
  • Contract
  • £28 per hour
  • Professional Services
  • Business Change
Posted 27 March 2025
Job ref: 241381CAE

Change Team Manager

|
Greater Manchester, England

Change Agent Team Manager – Manchester Airport

We are seeking a Change Agent Team Manager to join Manchester Airport on a 6-month contract. This role involves leading a team of five Change Agents to drive the adoption of automation technologies (Self-Service Kiosks and Self-Service Bag Drops) across airlines and Ground Handling Agents (GHAs).

Key Details:

  • £16.94 per hour (£33,035 pro rata)
  • 4 on, 4 off shift pattern, 3:30am – 1:30pm
  • Based at Manchester Airport (parking provided)
  • 2-stage interview process (Teams and on-site)

Key Responsibilities:

  • Lead and manage a team of five Change Agents, setting performance targets and providing coaching.
  • Oversee the operational performance of automation technologies and resolve issues.
  • Collaborate with stakeholders to drive operational improvements and ensure smooth adoption of automation.
  • Monitor performance using data and provide regular reports to senior management.
  • Identify and implement continuous improvement opportunities.

Requirements:

  • Experience in airport operations, automation, or customer service.
  • Proven leadership and team management skills.
  • Strong problem-solving and data analysis abilities.
  • Excellent communication and stakeholder management skills.
  • This is an exciting opportunity to play a key role in driving operational improvements at Manchester Airport.

Apply now to be part of a dynamic and fast-paced environment.