Senior Product Analyst 1316

Senior Product Analyst (Oracle ERP)

Location: Hybrid (1 day per week in office in Warwick)
Rate: £500/day (Inside IR35)
Contract: 6 months

Job Summary

We are seeking an experienced Senior Product Analyst to support and enhance our Oracle ERP application. The successful candidate will play a key role in 3rd line support, system configuration, and continuous improvement initiatives, ensuring system stability and optimal performance.

Working within an ITIL-driven environment, you will collaborate with Product Owners, Business Analysts, and third-party vendors to deliver technical solutions, resolve issues, and support business objectives.

This is a hybrid role, requiring one day per week in the office.

Key Responsibilities

✅ Application Support & Maintenance

• Provide 3rd line support for Oracle ERP within an ITIL framework.
• Manage system configuration, data setup, and issue resolution.
• Track and manage incidents and requests via ITCS Remedy or similar ITSM tools.
• Work with vendors and internal teams to ensure service levels (SLAs) are met.

✅ System Enhancements & Development

• Collaborate with Product Owners & Business Analysts to translate business needs into technical solutions.
• Design, test, and implement Oracle ERP system changes and improvements.
• Support data migration from legacy systems to Oracle ERP.
• Maintain technical documentation on system configuration and processes.

✅ Compliance & Risk Management

• Ensure application data complies with GDPR and security policies.
• Conduct risk assessments and performance monitoring to optimize ERP operations.

✅ Stakeholder & Vendor Management

• Work closely with business stakeholders to gather requirements and manage expectations.
• Liaise with third-party suppliers to resolve technical issues and drive improvements.

Skills & Experience Required

Essential:

• Proven experience in Oracle ERP R12, with expertise in modules such as:
• Finance, Supply Chain, Projects, iProcurement, Purchasing, Time & Labour, Warehouse Management.
• Strong SQL / PL-SQL skills for querying, reporting, and troubleshooting.
• Experience working within an ITIL-driven service management environment.
• Knowledge of data migration, integration, and system configurations.
• Ability to analyze, document, and implement system changes effectively.
• Strong stakeholder management and communication skills.

Desirable:

• Oracle certifications in relevant ERP modules.
• Experience with Oracle BI, Discoverer, or XML Publisher for reporting.
• Familiarity with Oracle Cloud ERP.