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Posted 1 April 2025
Job ref: morson_241399

Senior Product Analyst 1316

  • Location: Warwick, Warwickshire, England
  • Salary: £500 per day + None
  • Category
  • Sector: IT and Digital
  • Contract type Contract
  • Consultant: Olivia Grovestock

Senior Product Analyst (Oracle ERP)

Location: Hybrid (1 day per week in office in Warwick)
Rate: £500/day (Inside IR35)
Contract: 6 months


Job Summary

We are seeking an experienced Senior Product Analyst to support and enhance our Oracle ERP application. The successful candidate will play a key role in 3rd line support, system configuration, and continuous improvement initiatives, ensuring system stability and optimal performance.

Working within an ITIL-driven environment, you will collaborate with Product Owners, Business Analysts, and third-party vendors to deliver technical solutions, resolve issues, and support business objectives.

This is a hybrid role, requiring one day per week in the office.


Key Responsibilities

Application Support & Maintenance

  • Provide 3rd line support for Oracle ERP within an ITIL framework.
  • Manage system configuration, data setup, and issue resolution.
  • Track and manage incidents and requests via ITCS Remedy or similar ITSM tools.
  • Work with vendors and internal teams to ensure service levels (SLAs) are met.

System Enhancements & Development

  • Collaborate with Product Owners & Business Analysts to translate business needs into technical solutions.
  • Design, test, and implement Oracle ERP system changes and improvements.
  • Support data migration from legacy systems to Oracle ERP.
  • Maintain technical documentation on system configuration and processes.

Compliance & Risk Management

  • Ensure application data complies with GDPR and security policies.
  • Conduct risk assessments and performance monitoring to optimize ERP operations.

Stakeholder & Vendor Management

  • Work closely with business stakeholders to gather requirements and manage expectations.
  • Liaise with third-party suppliers to resolve technical issues and drive improvements.

Skills & Experience Required

Essential:

  • Proven experience in Oracle ERP R12, with expertise in modules such as:
    • Finance, Supply Chain, Projects, iProcurement, Purchasing, Time & Labour, Warehouse Management.
  • Strong SQL / PL-SQL skills for querying, reporting, and troubleshooting.
  • Experience working within an ITIL-driven service management environment.
  • Knowledge of data migration, integration, and system configurations.
  • Ability to analyze, document, and implement system changes effectively.
  • Strong stakeholder management and communication skills.

Desirable:

  • Oracle certifications in relevant ERP modules.
  • Experience with Oracle BI, Discoverer, or XML Publisher for reporting.
  • Familiarity with Oracle Cloud ERP.

Apply now

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