Posted 20 February 2025
Job ref: 4213JME
Technical Support Analyst - (2nd Line)
- Location: Harrogate, North Yorkshire, England
- Salary: £25k - 27k per year
- Category
- Sector: IT and Digital
- Contract type Permanent
- Consultant: Jack Metcalf
Technical Support Analyst
Salary – Up to £27k
Harrogate (On site then hybrid)
(core hours 9 - 5pm 9 - 3.30pm, to meet 35 hours per week)
Currently recruiting for a 2nd Line Support Analyst role based in Harrogate looking for candidates with 2nd line experience or to make progress towards a 2nd line role
What we are looking for:
- Previous IT experience working as a Service Desk Analyst, 1st line or 2nd line support
- Networking knowledge or experience
- Previous experience working towards a SLA
- Strong Communication Skills and ability to work with others
- ITIL Foundation or CCNA (DESIRABLE BUT NOT ESSENTIAL)
If interested in the role please apply or give me a call on 07905141485.