Customer Service Representative
- Location: England, United Kingdom
- Salary: Market related
- Category
- Sector: Professional Services
- Contract type Contract
- Consultant: John Kingham
We are seeking three enthusiastic and dedicated Customer Service Representatives to join our team, working for Vinci Facilities. The role involves managing both planned and reactive maintenance requests from clients, ensuring efficient and timely service delivery. This is an office-based position with a potential for a permanent opportunity after a three-month period. We offer two shift patterns: one is a standard Monday to Friday, 8 am to 5 pm, with no weekend work required, and the other involves a 4-on-4-off pattern with 12-hour day shifts. Comprehensive training will be provided over a six-week period, or sooner depending on the candidates ability to learn the role.
Skills:
Customer care experience
Call management experience
Strong communication skills
Problem-solving abilities
Ability to work under pressure
Attention to detail
Organisational skills
Teamwork and collaboration
Flexibility and adaptability
IT literacy, particularly with Microsoft Office applications
Software/Tools:
Microsoft Office (Word, Excel, Outlook)
Certifications & Standards:
None specified
Please send your CV to john.kingham@morson.com to apply for this opportunity.