Field Engineer - Cheltenham

Field Engineer - Cheltenham - £31,000 

The Bridge IT have partnered with a long-established IT Service Provider specialising in end-to-end deployment and support services for the Quick Service Restaurant (QSR) industry. Following a recent merger, our client have expanded their capabilities to offer cutting-edge digital solutions across the QSR, Hospitality, and Retail sectors.

As a Field Maintenance/Installation Engineer, you’ll play a critical role in the deployment and maintenance of technology solutions. This role is ideal for someone with a strong background in Retail or QSR environments, skilled in installation and troubleshooting.

Key Responsibilities:

• Perform 1st/2nd fix data cabling.
• Install EPOS hardware and kiosks.
• Utilise basic software skills for troubleshooting and configuration.
• Ensure compliance with safety standards as a CSCS/ECS cardholder.
• Operate power tools such as grinders, impact drivers, and SDS drills.
• Travel and work away from home when required, including overnight shifts.

Requirements:

• Proven experience as a Field/Installation Engineer in Retail or QSR environments.
• Hands-on experience with 1st/2nd fix data cabling and EPOS hardware/kiosk installations.
• Strong troubleshooting skills and 1st line support experience.
• Valid driver’s license and willingness to travel.
• Ability to communicate technical details effectively to non-technical stakeholders.
• Flexible and adaptable to evolving priorities and project scopes.
• Must be based in either Cheltenham, Gloucester or Worcester.

Desirable Skills:

• Experience working with drive-throughs, self-service kiosks, or similar digital solutions.
• Familiarity with POS/EPOS systems (front and back of house).
• Strong initiative and ability to work independently or as part of a team.

In return, my client can offer £29,000 rising to £31,000 after probation. You will have access to a company van, break fix and fuel card. Please apply to hear more.